Turning Factor
Turning Factor is a strategic learning and development company delivering high quality training programmes both nationally and internationally. With a specialism in bespoke training programmes and organisational change, Turning Factor is committed to helping develop people and develop business, so both can reach their full potential.
Turning Factor has been recognised as a provider at the forefront of the Training and Development Industry. We work and collaborate with innovators, business experts and key organisations to develop cutting edge Learning & Development solutions and design innovative business relevant programmes.
HOW DO WE DO IT?
Developing People
We are passionate about the development of people. We engage with your leadership, management teams and staff, providing practical and relevant learning in alignment with the vision and strategy of your business. Our result-driven learning offers immediate and sustained impact on the performance, efficiency and motivation of your people.
Developing Business
We help businesses evolve, expand and build to reach their potential. This involves many facets, including defining company vision, strategy, taking products to market and then making it happen. Our support always works hand in hand with our approach to developing people so that your organisation is aligned for success.
“An investment in knowledge always pays the best interest” - Benjamin Franklin
It is absolutely paramount when embarking in any level of development – from the Boardroom to the shop floor – that the learning is in clear alignment and supports the commercial growth plans and strategy of the business. Poor people skills and a lack of cross-functional working and communication is a hidden profit centre, which for many organisations runs at a loss.
At Turning Factor we see that developing your business means that you will need to develop your people – and if you develop your people, it needs to be in alignment with the vision, strategy and development of your business. We are proud to welcome clients to learn at our own Training Facilities, or we will come to you.
UNIQUE IN OUR APPROACH
Turning Factor has a unique market differential with the commercial experience and knowledge of the Leadership Team. All tutors are experts within their field and demonstrate a practical knowledge along side their academic achievements.
Turning Factor has a unique ability to get underneath a business and to find out the real cause of the issues, from either a business or individual perspective. Our method of achieving this involves an in-depth analysis, which is unique to us, and has been proven to provide the leadership with honest and real feedback which previously may have been hidden within the business.
Because our approach is a combination of developing people and business, we are able to assess the larger picture to ensure that our recommendations are not driven by any one area of the business.
Our commercial and real life expertise gives a unique edge to the experience gained by our clients when working with us either in the training room, board room or 121 basis, and this is continually proven to us through our clients ability to implement the ‘how’.
Developing People Developing Business
Products and services
Rainmaker – ILM Level 5
The Rainmaker – ILM Level 5 programme is an accredited leadership development programme designed for experienced managers who want to enhance their strategic leadership capability and drive organisational improvement.
The programme supports leaders to:
- Step beyond operational management into strategic thinking
- Lead change and innovation within their organisation
- Improve team performance and engagement
- Align vision, values and behaviours to business growth
Delivered through practical workshops and applied learning, participants explore key areas including:
- Leadership styles and influence
- Emotional intelligence and motivation
- Strategic thinking and delegation
- Innovation and change leadership
- Organisational efficiency and effectiveness
Participants are encouraged to reflect on their leadership impact and apply new techniques directly within their workplace throughout the programme.
Supported by expert tutors and peer collaboration across sectors, learning is designed to create both immediate improvements and long-term leadership capability.
The programme also provides the opportunity to achieve an internationally recognised ILM Level 5 qualification.
Key Learning Outcomes
- Develop a broader range of leadership styles to inspire performance
- Think more strategically about business improvement
- Understand how vision, mission and values drive growth
- Improve team effectiveness and operational efficiency
- Learn how to motivate and influence others
- Delegate more confidently and effectively
- Create an engaged, high-performance culture
- Drive growth and profitability through leadership action
- Gain deeper self-awareness through:
- MBTI personality profiling
- 360° feedback
- Motivational mapping
Sales Excellence Programme
The Sales Excellence programme is designed to develop capable, confident sales professionals who can generate new business, nurture relationships and consistently convert opportunities into results.
Many individuals enter sales-focused roles without structured development. This programme bridges that gap by providing a practical framework that builds both the mindset and the technical capability required for high-performance selling.
Delivered through interactive workshops and applied learning, the programme focuses on three core development areas:
- Developing Yourself
- Developing Your Skills
- Developing Business
Participants build self-awareness, strengthen influencing capability and develop the commercial understanding required to apply sales techniques effectively in real-world environments.
Key areas explored include:
- Sales mindset and personal impact
- Prospecting and pipeline development
- Building rapport and trust
- Questioning and discovery techniques
- Communicating value
- Handling objections
- Negotiation and closing
- Stakeholder awareness
- Virtual selling effectiveness
Throughout the programme, participants apply learning through discussion, reflection and practical exercises – enabling immediate implementation in their roles.
Key Learning Outcomes
- Develop a confident and resilient sales mindset
- Improve their ability to influence and build relationships
- Learn how to prospect with purpose
- Strengthen questioning and listening skills
- Understand how to qualify opportunities effectively
- Communicate value rather than product
- Build credibility and trust with buyers
- Handle objections constructively
- Develop effective negotiation techniques
- Close conversations with clarity and confidence
- Enhance their commercial awareness
Commercial Growth Programme
The Commercial Growth Programme is designed to support business leaders in transforming ambition into structured, sustainable growth.
Growing a business brings complexity – from market positioning and financial management to operational efficiency and leadership resilience. Many leaders rely on instinct and experience alone.
This programme bridges that gap by combining real-world entrepreneurial insight with structured strategic development.
Delivered through interactive sessions, mentoring and peer collaboration, the programme explores key areas including:
- Market positioning and competitive advantage
• Sustainable growth and innovation
• Marketing and sales effectiveness
• Financial performance and operational efficiency
• Leadership resilience and accountability
• Building and executing a growth roadmap
Participants are supported to step back from day-to-day operations and focus on strategic growth. Through peer challenge, mentoring and practical planning, they develop a clear, actionable plan for scaling their business.
Learning is applied throughout – ensuring insights translate into measurable business impact.
Key Learning Outcomes
- Define or refine a clear growth strategy
- Identify new market opportunities
- Strengthen competitive positioning
- Improve commercial decision-making
- Understand where profit is generated
- Increase operational efficiency
- Build sustainable growth plans
- Develop leadership confidence and resilience
- Create a practical, implementable growth roadmap
- Learn alongside and from other business leaders
AI Pathfinder Programme - SAIGE Level 2-5
Artificial Intelligence is transforming how organisations operate, compete and grow.
But most organisations are adopting AI faster than they understand it.
That creates real business risk:
- Poor AI investment decisions with low or negative ROI
- Increased legal, ethical and reputational exposure
- Lack of clarity at leadership and board level
- Fragmented, ungoverned use of AI across teams
- Missed opportunities for efficiency, growth and advantage
The reality: The organisations gaining advantage are not those using the most AI tools,
but those with people who can evaluate, challenge and apply AI effectively.
The Solution: Build AI Decision-Making Capability
The AI Pathfinder Programme equips leaders and teams with the practical capability to:
- Identify where AI creates real business value
- Make confident investment and implementation decisions
- Evaluate AI tools based on performance, risk and ROI
- Govern AI use with clarity and accountability
- Reduce exposure to ethical, legal and operational risk
This is a hands-on, applied programme designed to build what we call:
An AI Auditor’s Mindset
The ability to question, assess and make confident AI decisions in a real organisational context.
Contact us to turn AI into an organisational asset!
Built by Business Experts
This programme has been designed by world-leading experts who have worked with global organisations and leading institutions including Cambridge, Oxford Business School and Stanford.
Delivered by business experts actively shaping how AI is implemented, governed and scaled in real organisations today.
What Makes This Programme Different
Most AI training focuses on tools, not decisions, is theoretical, not applied, designed for technical specialists, or ignores governance, risk and accountability
This programme is built differently:
Designed for decision-makers – not developers Focused on ROI, governance and business outcomes Applied to real organisational scenarios Delivered by practitioners working in AI today Leads to a recognised, UK-accredited qualification
You won’t just learn about AI.
You will learn how to apply it safely, strategically and effectively.
Essentials of Leadership & Management – ILM Level 3
The Essentials of Leadership and Management – ILM Level 3 programme is designed to develop confident, capable managers who can successfully lead people and deliver results through others.
Stepping into management without formal preparation is common. This programme bridges that gap by equipping participants with the practical leadership, communication and performance management skills needed to succeed in real workplace environments.
Delivered through a structured series of interactive workshops and supported learning sessions, the programme explores key areas including:
- Workplace communication
- Leadership behaviours and commercial awareness
- Emotional intelligence and personal impact
- Team motivation and engagement
- Performance management and feedback
Participants are supported to reflect on their own leadership style, develop practical techniques to influence and motivate others, and strengthen their ability to manage performance confidently.
Learning is applied throughout the programme through peer discussion and facilitated action learning, ensuring that insights can be implemented immediately within participants’ teams and organisations.
The programme also provides the opportunity to work towards a nationally recognised ILM Level 3 qualification, supporting both individual growth and organisational leadership capability.
Key Learning Outcomes
- Understand the responsibilities of a manager
- Learn how to communicate more effectively
- Think more commercially
- Understand key leadership characteristics
- Take charge of your own thoughts and actions – develop your leadership behaviours
- Learn how to encourage team work and motivate your people
- Manage performance and develop the confidence to have that difficult conversation
- Challenge each other to solve problems and take positive actions
Improving the skills of staff and management during lockdown
COVID-19 and the subsequent lockdown is disrupting the way that most businesses operate. Many companies have shifted focus from long-term to short-term to survive this unprecedented situation and returning back to normal will be a challenge for all involved.
Short Courses
We have over 120 short courses (between 20-45 minutes in duration each), grouped into 18 business relevant CPD pathways.
Unique logins enable you to access your CPD through the ULZ via PC, Laptop and mobile devices.
Learn at your own pace with 6 months access to each pathway, or 12 months access if you decide to study all subjects.
Pricing:
1 Pathway - £80 + VAT
All Pathways - £120 + VAT
CPD Pathways
Change Management
Communication & Social Skills
Customer Service
Data Protection & GDPR
Equality & Diversity
Food Safety & Hygiene
Health & Safety
Literary Skills for Business
Management & Leadership
Personal Development
Recruitment, Interviewing & Career Development
Safeguarding Children & Vulnerable Adults
Social & Corporate Responsibility
Teamwork
Understanding Budgets & Finance
Workplace Wellbeing